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Summary
Planning and implementation of local area networks, wide area networks and remote access services. Is expected to be the third level support for the Ryder IT Technical Svc Desk for any end user or site issues requiring assistance beyond the service desk’s capability. Has responsibility for the identification of hardware or software technical problems and malfunctions related to any items of the network. Escalates to the appropriate carrier as required to resolve issues. Monitor and control infrastructure performance in the areas of response, throughput, and availability.
Essential Functions
Network upgrades, and routine hardware configuration
Monitor and control network performance in the areas of response, throughput, and availability
Remedy incident ticket problem resolution
Participate in 24×7 on-call rotation
Implement network architectures, including LAN, WLAN and WAN
Corporate Network Services administration- DNS, DHCP, Authentication
Creates and maintains comprehensive documentation for all implemented networks
Additional Responsibilities
Planning and implementation of local area networks, wide area networks and remote access services
Third level support for the Ryder IT Technical Svc Desk for any end user or site issue escalations
Escalates to the appropriate carrier or vendor as required to resolve issues
Has responsibility for the identification of hardware or software technical problems, and malfunctions related to any network related infrastructure.
Monitor and control infrastructure performance in the areas of response, throughput, and availability
Configures, tests, and maintains LAN/WAN equipment
MPLS, VRF, VPN and Internet network services administration
Monitors, troubleshoots, diagnoses, and resolves network problems
Creates and maintains comprehensive documentation for all implemented networks
Corporate DNS and DHCP administration
Assist in preparation of proposals and solution presentations
Present root cause analysis (RCA) for severity 1 incidents
Network upgrades, and routine hardware configuration
Daily maintenance and problem resolution on the LAN/WAN environment
Participate in 24×7 on-call rotation
Performs other duties as assigned.
Skills and Abilities
Strong verbal and written communication skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Capable of multi-tasking, highly organized, with excellent time management skills
Detailed oriented with excellent follow-up practices
Ability to lift, carry, and move components
Cisco enterprise Routers and Switches advanced required
SDWAN technology-Silverpeak and Meraki advanced preferred
WiFi Aruba, Cisco, Meraki and Aerohive-Extreme expert required
F5 or equivalent ADC Load Balancers intermediate required
Cloud- Azure, AWS and OCI intermediate preferred
Networking monitoring and application performance tools-Solarwinds intermediate required
Qualifications
Bachelor’s degree preferred MIS, CIS, MBA, Business Administration
Eight (8) years or more Enterprise in IT and/or Networking or Security required
Cisco enterprise Routers and Switches advanced required
SDWAN technology-Silverpeak and Meraki advanced preferred
WiFi Aruba, Cisco, Meraki and Aerohive-Extreme expert required
F5 or equivalent ADC Load Balancers intermediate required
Cloud- Azure, AWS and OCI intermediate preferred
Networking monitoring and application performance tools-Solarwinds intermediate required
Other CCNP or equivalent proven enterprise experience
Other CWNP or CWSP
Travel: 1-10%
DOT Regulated: No
Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:
Salary is determined based on internal equity; internal salary ranges; market
data/ranges; applicants skills; prior relevant experience; certain degrees or
certifications, etc. The salary for this position ranges from $75,000.00 to $83,000.00 Salaries may be supplemented with a bonus as applicable and/or as business conditions allow.
Ryder offers comprehensive health and welfare benefits, to include medical,
prescription, dental, vision, life insurance and disability insurance options, as well as
paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan
Job Category: Network
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process.
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Wide Area Network (WAN) DHCP load-balancing Amazon Web Services (AWS) Cisco Certified Network Professional Azure Wi-Fi VPN Oracle Cloud Infrastructure (OCI) Multi-protocol label switching (MPLS) Internet DNS Network Engineer cloud-computing adc Cisco Local Area Network (LAN)