Overview
Paper Plan is in search of an Operations Assistant. This role is for an individual who excels in a fast-paced environment, with a focus on product research and administrative support for the Supply Chain Manager.
Responsibilities
Product Research (50% of the Role)
- Collect and aggregate data for market research.
- Engage with suppliers to obtain and negotiate pricing quotes, ensuring the best cost for quality and delivery terms.
- Calculate shipping and handling costs associated with product sourcing to determine total expenditure and potential profit margins.
- Accurately input required data into our product analysis systems to support decision-making processes.
- Working closely with the product research team lead to align activities with business goals and project timelines.
Supply Chain Support (25% of the Role)
- Administrative assistance with supply chain activities, ensuring efficient operations.
- Communicate with suppliers and internal teams to resolve supply chain issues.
- Assist in the preparation of supply chain reports to enhance operational efficiency.
- Liaise with shipping agents to negotiate better shipping rates.
- Handle Requests for Quotations and input data for product cost analysis.
- Verify and process invoices for payment.
Admin Support (25% of the Role)
- Manage all written communication with customers.
- Add new products to the Amazon catalogue, ensuring that all necessary details are accurate and optimised for search.
- Ensure all listings comply with Amazon’s policies and guidelines to avoid any potential selling privileges issues.
- Act as the primary contact point for Amazon Seller Support, communicating issues, following up on open cases, and ensuring timely resolution of seller-related problems.
- Handle ad hoc tasks as they arise, which can vary depending on the business needs, such as promotional campaign assistance, competitor analysis, or assisting with fulfilment and logistics issues.
Requirements
- A Bachelor’s Degree.
- High attention to detail
- Effective communication abilities.
- Proficient in Microsoft Office Suite or Google Docs.
- Capable of managing time and priorities to meet deadlines.
- A quick learner who can adapt to changes.
- Excellent English. You will be required to make phone calls sometimes.
Recruitment Process
– The selection process will involve tests (both paid and unpaid) and interviews via Zoom.
Note: When applying, please mention that your favourite sport is water sports.
Compensation
- Full-time position, 40 hours per week.
- The job is remote and has a flexible schedule, but requires availability during CET working hours.
- Salary and quarterly bonuses based on KPIs.
- Two weeks of paid vacation after one year, with the option for additional unpaid leave.
Application
– If you are interested, please apply through the provided form.
Microsoft Office Communication Product research Competition analysis Market Researcher Meeting deadlines Google Docs Written communication skills Operations Assistant time-management