Job Description:
DEPARTMENT DESCRIPTION Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Apps Delivery and Ops function manages the operations of our existing services and implements new technology into the organization on behalf of our business customers. Our team includes the 24/7 service desk, application operations and implementation teams. EXPERIENCE/EDUCATION/QUALIFICATIONS 1. One (1) of the following required: a. Bachelor’s degree (preferably in a related field) or equivalent work experience plus three (3) years experience in Information Technology and/or project management. b. Six (6) years of relevant healthcare experience. 2. One (1) Epic certification/accreditation/proficiency required. Obtaining additional proficiencies, accreditations, or certifications related to assigned modules may be required based on department’s operational needs and at manager discretion. 3. Experience in a healthcare environment preferred. We are looking for candidates who take initiative, enjoy a team atmosphere, who are engaged and ready to supply great customer service while triaging and resolving incidents and requests. Project work will be assigned as needed. Epic Beaker CP certification required; with Epic Beaker AP certification preferred. Lab operations experience preferred. Position Urgency: Normal Shifts: Days (0800-1630) no weekends State License Details: Not Needed Minimum Years of Experience: 3 Minimum Guaranteed Hours: 40 Specialty Type: Information Technology Sub Specialty: EPIC Support Bilingual: No EMR Used: EPIC Holiday Coverage Required: No
