The Company
Diligent is the world’s largest GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.
Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line.
Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney
Position Overview
Diligent is looking for a Product Designer to assist with visual design work for our fast-paced UX Services team. Existing within the broader UX department, UX Services oversees a range of projects providing the organization flexibility to explore future vision product work and support work that doesn’t align to product team roadmaps.
Key Responsibilities
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Work with UX Services Lead and/or project owner in ensuring work meets all requirements and adheres to internal quality standards.
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Collaborate with your UX Services Lead, project owner, and/or stakeholders to define an experience strategy for all projects.
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Ownership of the complete design process, from concept development to visual design to developer handoff.
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Close collaboration with other designers, Product Manager, Engineering, and stakeholders including executives.
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Succinct communication of design to stakeholders demonstrating a strong understanding of business objectives, design and your users.
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Execution of research (discovery, exploratory and validation) as needed.
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Contribute to a culture of continuous improvement and learning.
The person who will succeed in this role possesses:
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A desire to make a difference and share our belief that great governance tools help leaders make sound decisions on behalf of their companies, charities, educational institutions, healthcare organizations, communities and ultimately, the people within them.
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A strong inclination towards and passion for user centricity.
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An appreciation of high level of complexity on the products you work on.
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An ability to take ownership of your work – you make decisions, defend them soundly, and hold yourself responsible for the outcomes they produce.
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A bias for informed action – you explore a problem space, define a solution framework and then execute vigorously.
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A desire to work in a high-paced team environment where you have an opportunity to contribute and make a difference.
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A belief that great design starts with a team with a culture of design excellence and want to actively contribute to it.
Required Experience/Skills:
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3+ years of relevant experience
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A varied UX skill profile with an emphasis on visual design
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Ability to juggle multiple projects, changing priorities, and tight deadlines
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Portfolio demonstrating design of products, supported by a rigorous process
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Degree in design, technology or psychology (or equivalent work experience)
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Experience designing SaaS products for the B2B market in a distributed Agile environment
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Experience designing products with a high-level of complexity, helping to guide them from inception (or redesign) to release to continued enhancement or sunset
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Proficiency with current design tools
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Strong verbal and written communication skills
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Experience designing mobile and web-based applications
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Candidates with html/css experience are strongly preferred
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Candidates with Illustration or Iconography experience are strongly preferred
A portfolio of work demonstrating your design process and passion for design – online or pdf is required for consideration.
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