Job Description:
Remote UX Professional Architect Designer needs 5+ years experience in UX Research (qual and quant) for digital products (non-marketing) to plan, conduct, and synthesize research and report insights Flexible and creative approach to research, with expertise in selecting and executing appropriate methods including user interviews, usability testing, ethnographic studies, participatory design, surveys, and more
Remote UX Professional Architect Designer requires:
- Located within 2 hours of our hubs in Chicago, New York, Baltimore, Philadelphia, Charlotte, Dallas, Wilmington, Evansville IN.
- An expert researcher. Intently curious, expert moderator and flawless executor.
- A strong communicator. Present brilliant work with clarity and enthusiasm.
- A UX enthusiast. Customer centered design thinker that uses UX best practices.
- A collaborative builder. Embrace ambiguity and collaboration without ego.
- Strong knowledge of best practices in research, human-centered design, and design thinking.
- Exceptional communication skills, including the ability to present findings and collaborate with a wide variety of product stakeholders.
- Ability to adapt and excel in a rapidly transforming environment.
- Experience with ethnographic field studies and availability to travel to sites
- Prior experience with Financial Services / FinTech.
- Successful record of working in a complex Enterprise organization.
Remote UX Professional Architect Designer duties:
- Collaborate with UX and Product leaders to plan research using diverse methodologies, conduct studies, and synthesize findings into actionable insights that drive product and design decisions
- Cultivate a deep understanding of customer needs and behaviors and promote a customer-centric product mindset amongst partners.
- Seek out digital experience metrics to uncover opportunity and inform design strategy and optimization
- Collaborate with cross-functional stakeholders to align research activities with strategy and business impact
Promote best practices for user research
Company Description:
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best “talent ” for the job
User research Finance User interviews Architect UX/UI Researcher Design Thinking Researcher usability-testing Recruitment Fintech User Experience (UX) Account Management optimization Communication Training Designer surveys