IQVIA is hiring a Sales Operations Analyst. This position can be remote or hybrid out of Parsippany, NJ.
Job Overview
Under guidance, contributes to the improvement of operational metrics (revenue, gross margin, operating income, utilization, client satisfaction and opportunity pipeline) through the execution of portions of operational processes and procedures. Assists with the implementation of process improvements.
Essential Functions
•Supports operations initiatives such as opportunity management, resource planning, management tracking and forecasting, customer relationship management, customer satisfaction program, time sheet process or other operations systems and infrastructure projects.
•Proactively develops knowledge of business and function.
•Assists local functions by tracking, providing frequent reports, reporting progress and highlighting potential issues as opportunities.
Qualifications
- Currently pursuing or completed Bachelor’s Degree in human resources, business administration, business management, finance, communications, or related field
- 1-2 years of working experience.
- Possess strong communication skills, both verbal and written.
- Ability to organize and prioritize own work.
- Ability to analyze and interpret data.
- Ability to establish and maintain effective working relationships internally and with internal customers
- Strong MS Office knowledge
- Sales Operations background is a plus
- Salesforce.com or any other CRM system knowledge is a plus
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.
The potential base pay range for this role, when annualized, is $48,200.00 – $80,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Opportunity management Data Analyst CRM Microsoft Office Customer Satisfaction (CSAT) remote work Infrastructure Engineer Communication Salesforce Process improvement sales-analytics forecasting function Sales business resource-management