Description:
This Financial Group is looking for a Release Engineer to join their Data and Integration team as they work to modernize their Customer Service Center and implement Salesforce.
Critical to Role Success:
– Version Control Systems: Proficiency with version control systems like Git, and experience with Salesforce-specific tools like Salesforce DX for managing source-driven development.
– DevOps Practices: Knowledge of DevOps principles and practices, including continuous integration (CI), continuous delivery (CD), and automated testing, as they apply to Salesforce deployments.
– Release Management Tools: Demonstrated experience with the release management processes, strategies, and tools such ADO (in Sammon’s case), Copado, Gearset, AutoRABIT, or Salesforce Change Sets for managing and deploying changes across Salesforce environments.
– Repository clean-up: ensure that all feature branches are aligned.
– Salesforce Change Sets: Ability to oversee to manage and deploy changes across Salesforce environments.
– Environment Management: Manage and ensure consistent configurations exist across different environments (test, stage, prod)
Additional Responsibilities & Interactions:
– Attend daily stand-up meetings, checking issues and understanding forthcoming user stories to deploy staging.
– For CRM (Customer Relationship Manager) workflow: Along with release management, implement active development and technical architect work.
– Support Telephony teams Salesforce repository work to repository. Teams will provide a list of components, from which the release engineer will create the xml file and commit teams code to the repository.
– User management and a Salesforce health check to ensure we are up to date with the newest release.
– Check with the developers to ensure that the newest version of the XML file is being used.
– Conduct an audit to ensure that developers and administrators are using permission set groups and permission sets for user record access rather than profile access.
– Follow the SDLC Change Management Process (new name: Enterprise Change Management Process) and make sure proper release documentation is in place in ADO/Ivanti and ensure proper business and IT approvals are complete ahead of prod release.
– Coordinate with CSM teams to make sure to get the list of production ready user stories. Communicate list and user stories to product owner and scrum master to make sure align exist with each release.
– Create a Release document with all the list of user stories and get the QA approval next to the user stories.
– Create a SR (service request) and CR (change request) in Ivanti based on the user stories and include Product Owner and IT approvals. If the release has multiple teams, user stories create a task for each team.
– Once the release is approved, communicate details of the release accordingly.
– Move all release components from the Develop branch to the Prod release, followed by the main release. Validate the deployment following approval to ensure it is ready for the evening’s release.
Additional Skills & Qualifications:
1. Salesforce Platform Knowledge: Comprehensive understanding of Salesforce features, limitations, and best practices, including configuration, customization, and development practices as well as familiarity with Salesforce Clouds (Sales, Service, Marketing, etc.), and the Salesforce development environment.
2. Testing and Quality Assurance: Understanding of testing methodologies, including unit testing, integration testing, and user acceptance testing (UAT), particularly in a Salesforce context.
Other Technical Skills: Salesforce Apex and Command Line
A commitment to continuous learning and staying updated with the latest Salesforce releases, features, and best practices is crucial for ongoing success in this role.
– Project Management Skills
– Communication Skills
– Ability to write and communicate across teams, to team members, and leadership.
Certifications (acquired or actively pursuing)
– Salesforce Administrator (understand the platform, configuration, security, and user management).
– Git/GitHub Certification – demonstrating ability to manage version control in releases and source code management.
– Salesforce Certified DevOps Engineer
About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
automated testing Communication Git DevOps CI/CD version-control CRM Quality Assurance (QA) Scrum Master Telephony ado Project management