Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VUMC IT IPS Core Svc-Gold team Job Summary: This role is exclusive to core VUMC-wide Information Technology departments supporting centralized Enterprise systems. This position monitors infrastructure functionality and takes corrective action, as needed, while supporting Enterprise DNS and Traffic Management in troubleshooting any Linux\Name Resolution\Load or Traffic Balancing issues they may be seeing and supporting F5 BIG-IP. This position will also analyze trends and detect basic patterns, and build graphs to determine direction and forecast. This position will also directly support the development of new system administrators and be a mentor for employee development within the department. Architects, designs, builds, and maintains systems and infrastructure components for enterprise critical computing environments, independently. Provides engineering services for system infrastructure, including design, install, maintain, upgrade, backup, disaster recovery, networking, system security, monitoring, performance tuning, and capacity management while adhering to enterprise change management process and procedures. Recommends, develops, enforces, and follows standards, policies and procedures for maintaining the security and integrity of systems and ensures that they meet availability and disaster recovery requirements. Ability to troubleshoot and solve complex to highly complex problems. (Note: This role can be performed remotely) .
KEY RESPONSIBILITIES
- Researches, reviews and recommends hardware and software improvements. Analyzes and validates business and technical requirements to ensure system will perform optimally.
- Installs and configures server operating systems of up to high complexity.
- Administers system infrastructure and infrastructure appliances including data center, security, firewalls, authentication services, domain name services and disk storage.
- Schedules and executes infrastructure and system upgrades and patches to address security issues, bug fixes and functional enhancements.
- Installs and configures backup and disaster recovery software and regularly performs multi-site failover exercises of medium to high complexity. Architects and develops disaster recovery strategies.
- Architects, designs, builds, and maintains automation to monitor the overall health of infrastructure and systems including performance, hardware, capacity, security, logs and responds appropriately as required.
- Architects, designs, builds, and maintains relevant security policies, regulatory governances, as well as software for task automation and integrations purposes.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
- Network Operating Systems (Advanced): Designs network operating systems-based solutions considering all related areas [platform, DBMS, on-line monitors, application]. Assists in configuring and performance tuning the operating system. Good understanding of troubleshooting techniques and can explain in detail the technical nuances of the operating system. Recognizes platform problems but consults with others to solve. Able to write scripts in the operating system.
- Server Administration (Advanced): Demonstrates high levels of expertise in applying the skill in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently delivers products and services using the skill in a creative and imaginative manner while setting a standard for others. Actively participates in outside professional organizations and forums.
- Server Installation and Upgrade (Advanced): Demonstrates mastery of complex installation procedures. Has the ability to provide solutions to complex software problems by either coding a new program or using the correct utility program.
- Server Monitoring and Tuning (Advanced): Demonstrates high levels of expertise in applying performance metrics in challenging and complex situations regarding performance problems. Able to interpret performance information and make recommendations. Often takes a lead role in highly pressurized situations when there is a need to achieve results and researches metrics in new areas for potential use. Plans performance and stress tests.
- Server Security (Advanced): Has led security initiatives that have resulted in the design of security interfaces and/or facilities to support company-wide security systems and products. Demonstrates the uppermost levels of expertise in applying security practices in challenging and complex situations. Consistently delivers security products and services in a creative and imaginative manner while setting a standard for others. Has worked with security suppliers in suggesting improvements to products.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a “go-to” resource for colleagues with less experience; may lead small project teams. Core Capabilities : Supporting Colleagues: – Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. – Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. – Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences. Delivering Excellent Services: – Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. – Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. – Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness. Ensuring High Quality: – Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. – Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. – Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: – Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. – Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. – Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: – Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. – Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. – Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor’s Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
