This is a remote position MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities. As part of global technology company Tietoevry Create, MentorMate enables people to work on impactful, global projects for recognizable brands and grow their careers in a team of over 10,000 experts. About the role We are looking to hire a Senior Infrastructure Engineer to join an innovative project in the healthcare domain for one of the largest pharmaceutical companies in the world. Operating at the intersection of Site Reliability Engineering and Cloud & DevOps, you’ll enhance application reliability and performance through automation. Your role involves co-owning critical production service designs and driving reliability improvements. About the team The seasoned experts in our cloud & DevOps team provide secure, flexible, and time-efficient solutions to our clients, whether shortening the development runway, modernizing legacy systems, or taking a more cost-effective approach to technology with the cloud. Our cloud & DevOps team’s projects are HIPAA, PCI-DSS, or SOC2 compliant and are based on a well-architected framework focusing on security, sustainability, and scalability. Responsibilities Develop strategic plans and roadmaps for system and infrastructure evolution, aligning with business objectives Co-own critical system architecture designs, ensuring resilience, scalability, and fault tolerance Utilize monitoring and telemetry data to identify reliability challenges and devise solutions to enhance them Implement best practices for incident management and drive continuous improvement in incident response processes Analyze performance metrics, identify bottlenecks, and implement optimizations for efficient workload handling Consult for CI/CD practices and automation for rapid and reliable software delivery, designing and maintaining CI/CD pipelines Design and implement security controls and mechanisms to protect systems and data, ensuring compliance with standards Maintain relationships with vendors and partners, evaluate technology solutions, and manage vendor contracts effectively Provide technical guidance and direction across various domains, including systems engineering, networking, security, and cloud computing Requirements 4+ years of experience in an Infrastructure, SRE, DevOps, CloudOps role Proficiency in one or more programming languages such as C#, Java, Python, .Net, NodeJS, or Go, along with automation scripting experience in tools like Terraform, Ansible, or similar Experience with at least one cloud technology, particularly AWS, Compute/Containers, or Storage Deep understanding of system architecture principles, including distributed systems, microservices, and cloud-native architectures Advanced technical skills across multiple domains such as systems engineering, networking, security, and cloud computing Extensive experience in incident management, including leading incident response teams Distributed monitoring experience including logging, metrics, tracing, etc. Ability to analyze problems quickly and find suitable solutions based on available resources Excellent communication skills to articulate complex technical concepts and influence decision-making Proficient in English MentorMate is a place of constant energy and personality. On the clock, we’re technology experts and leaders that bring passion and knowledge to every project. Off the clock, we’re an eclectic bunch of foodies, music buffs, artists, sports fanatics, karaoke pros, and outdoor enthusiasts. Global leaders in digital consulting, design, and engineering services, MentorMate and Tietoevry Create are equal-opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. WHY TAKE THIS OPPORTUNITY? Flexible Benefits Work Where You Want –Choose to work remotely, in-office, or a combination of the two Professional Growth –Clear career path, vertical and horizontal advancement opportunities Regular Salary Raises –Following the curve of your career path and performance Upskilling –Various trainings, knowledge sharing events, personal learning budget Incentive Programs –Rewards for referring employees, sharing knowledge, and more Additional Insurance –Attractive health and dental insurance packages Extra Days Off –The longer you work with us, the more paid leave you get Transport & Leisure –Partial coverage of transport costs, sports passes, takeaway food Save for the Future –Set a retirement plan or start an investment program Teambuilding –Enjoy team gatherings and communities of interest Giving to Others –Take part in various charity and volunteer activities Mental Wellness –Support with a counseling package if needed Career Development Career Framework We strive to provide everyone working at MentorMate with plenty of opportunities to grow their career in the company and thrive in their professional development. That is why our dedicated learning and development team created the MentorMate Career Framework. Serving as a roadmap for the professional development of each team member, the Career Framework allows for exploring career growth opportunities in each department. It provides information about the skill requirements and is a universal tool for personal career planning, upskilling, and long-term and short-term goal setting. Meet the Team The AWS Advanced Consulting- and Microsoft Azure-certified architects in our Cloud Center of Excellence (CCoE) possess deep knowledge and extensive experience with Cloud services and their capabilities. Our team provides secure, flexible, and time-efficient solutions to our clients, whether it’s shortening the development runway, modernizing legacy systems, or taking a more cost-effective approach to technology with the Cloud. Our CCoE team’s projects are HIPAA, PCI-DSS, or SOC2 compliant and are based on a Well-Architected Framework, focusing on security, sustainability, and scalability. Our experts regularly participate in knowledge-sharing seminars covering essential topics like serverless, internet delivery, DDOS protection, CDN and web-scale, IoT, container deployment, API gateway design, dynamic scaling, cost efficiency, network connectivity optimizations, Kubernetes, DevOps culture, and practices. Let’s Work Together By submitting my application for this position I confirm that I accept and am aware of MentorMate’s Privacy Policy.
Incident management data-management Node.js Terraform Amazon Web Services (AWS) automation Networking Solutions Architect cloud-computing trace Security Systems Engineering microservices C# Software Developer Cloud Native systems Go infrastructure systems CI/CD Python DevOps distributed-systems logging metrics Java Analytics storage .NET Site Reliability Engineering (SRE) Ansible