Enrollment Specialist Enrollment Services
HOURLY RATE APPROX ANNUAL RATE |
- 16.39
- 34,100
| LOCATION | Flagler/Palm Coast Campus —|—|—|— JOB TYPE | Fulltime | POSITION | #11426 POSTED | 9/5/2023 | CLOSING DATE | 9/13/2023 at 5:00 p.m. How would you like to work for a dynamic, innovative and growing State College? Daytona State has trained the future leaders of Volusia and Flagler Counties and beyond for more than 65 years. Our graduates serve in the critical fields of healthcare, emergency services, business, education, hospitality, engineering, cybersecurity, digital media and more. We want you to be part of our team! We offer competitive salaries, excellent health, dental and life insurance plans, and the opportunity to participate in the Florida Retirement System. Employees also enjoy a wide range of other incentives such as professional development opportunities, tuition reimbursement, free use of our aquatic and fitness centers, discounts on cultural events, generous leave policies and more. We’re honored to be included in Orlando Business Journal’s “Best Employers in Volusia County” rankings. You belong here! __ Required Qualifications: This position requires an Associate’s degree and a minimum of six (6) months experience in sales, recruitment, student enrollment, banking, or related field. World-class customer service skills are essential. **Working Hours: **Work hours will vary between 8:00 a.m. and 7:00 p.m. Monday through Friday. Occasional evenings and weekends hours are required. This position will be based at the Flagler/Palm Coast. However, responsibilities of this position may require travel for temporary assignment or permanent relocation to any of Daytona State College campuses. Key Responsibilities **: ** This is not a comprehensive list of responsibilities. Informs and assists students with the enrollment and registration processes via phone, email, chat, and in person in a timely and efficient manner with a high level of customer service at all times. Assists students in the completion of required forms and documents, resolving registration issues, processing administrative changes, review transcripts, request documentation, process reinstatements and withdrawals, and resets student passwords. This also includes schedule lookups and adjustments, and the issuing of parking permits and official campus identification. Demonstrate knowledge regarding applicable Department / College and State / Federal regulations, policies and procedures relating to the enrollment process, appeals, graduation, scholarships, and other general knowledge necessary to communicate with the public (students, parents, staff, and faculty). **Knowledge, Skills, & Abilities: ** Previous experience in a customer-focused industry Positive attitude and good communication skills, both oral and in writing Commitment to delivering a high level of customer service Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude Patience and good listening skills Competent level of Microsoft Office products and other computer software programs For consideration, applicants must submit an online application at Applicants may also upload their cover letter, resume and transcripts of all degrees and coursework. Application must include the names, addresses and telephone numbers of three (3) professional references. If formal education occurred at an international institution, a copy of the degree evaluation must be uploaded and submitted with the online application. Candidates will not be considered if copies of transcripts (and / or third-party evaluations) are not furnished by the position closing date. Any candidate hired must supply official transcripts within 30 days of employment. Criminal background checks are required. ** For more information, please contact us at or visit our website at** . Reasonable accommodations are available to applicants with disabilities during the application and interview process. To request accommodations, contact . Daytona State College prohibits discrimination and provides equal access, equal educational opportunity, and equal employment opportunity to all persons regardless of age, color, disability, ethnicity, genetic information, gender, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, and veteran status. For more details, read our policy at this site or contact Human Resources at or 1200 W. International Speedway Blvd. Building 100, Room 303 Daytona Beach. VETERANS’ PREFERENCE / EQUAL OPPORTUNITY / EQUAL ACCESS EMPLOYER Required Skills Required Experience Qualifications: Inspects and calibrate gages in stock and/or service and makes minor repairs or adjustments as required Assist and instructs others on inspection and calibration of all types of gauges. Sign in and sign out gauges as needed on the floor, and performs other duties in the department as assigned by Supervisor
