Service Desk Representative - DUTCH SPEAKING - PRIMARILY REMOTE - BUDAPEST at Get Work Trend Kft. #vacancy #remote

Our client is aglobal IT services leader, reshaping business and technology models for the digital age through industry-focused consulting, fostering innovation and efficiency

Join them now!

DutchSpeakingService Desk Representative

Location:Budapest(HQ in9th district) – One office day per week

Service Window: M-F 9 AM – 5 PM or 8 AM – 6 PM

Requirements:

High School degree Fluent Dutchlanguage skills Upper-intermediate Englishskills Residence permit or EU citizenship Experienced in any customer servicefields is aplus Flexible, anddynamic personality Customer-centricity mindset, and problem-solving skills

If you join them, yourresponsibilitieswill be:

Addressing clients’ IT problems Managing end-user inquiries through various channels, including tools, phone, and email Maintaining accurate records and administrative tasks, including call logging in the ticketing system Escalating issues beyond your scope to the appropriate teams Ensuring clients are well-informed and taking ownership of ongoing cases with follow-up actions

What they offer:

Competitive salary Cafeteria Sing-up bonus Medicover health- and Generali life insurance Work commute supplement Monthly public transportation (BKV) pass price Office parking space Safety glasses reimbursement Language course reimbursement Childbirth supplement Baby pack in case of childbirth Bring your kids to work Voluntary pension- and health fund membership fee contribution Széchenyi Recreation Card Fitness discount A youthful, dynamic working environment

How to apply?

Please apply via “Jelentkezem az állásra” button underneath!

Contact me if you have any questions:

munkaerő-kölcsönzés eng.sz.: 10057-1/2012-0100-1046

munkaerő-közvetítés eng.sz.: 10097-1/2012-0100-848

minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021

Problem-solving

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