- Professional proficiency in English language
- Excellent writing, editing and documentation skills
- Sufficient experience gained within ServiceNow
- Excellent knowledge of Knowledge Management process
- ITIL Foundation knowledge is desired
- Well-organized, precise and able to prioritize
- Good communication skills
- Good time management skills
- Possibility to improve yourself in a constantly growing organization
- Secure, long-term job opportunity at a stable company
- An above average salary
- Intensive, individual and practical training
- Varied and interesting responsibilities
- Modern and comfortable working environment (adjustable desk and chair, sports facilities)
- Home office possibility
ALDI-SÜD currently employs more than 149,000 people in 11 countries on 4 continents. Our first stores in Hungary opened in spring 2008. In the years since then, the number of stores has exceeded 145 and the number of employees has reached 4,400.
In our daily work, we trust each other because mutual motivation and solidarity are what drive us forward. We know that only together can we be as good as we want to be. We give our people the space to take responsibility and show what they can do, and the opportunity to become better. Every employee contributes to shaping our future and that’s what keeps us one step ahead. ALDI offers the right environment for anyone who wants to create something new and who is motivated by challenges.
What we offer:
,[Checking knowledge articles for compliance with IT policies, guidelines and procedural correctness , Collaboration with IT/Business Service Owners and Knowledge Owners to fine-tune and approve knowledge articles , Overseeing knowledge lifecycle (publish, review and retire articles) , Checking validity of, and auditing the documented knowledge , Creating ad-hoc knowledge related reports for stakeholders , Enabling the organization to gather, analyze, store and share knowledge , Improving efficiency by ensuring relevant and up-to-date knowledge is available to those who rely on it , Reducing the time necessary to discover necessary knowledge , Acting as a Trainer on Demand for colleagues going through onboarding training within Level 2 team , Delivery of Knowledge Management related training to colleagues , Project work – coordination of, or involvement in process improvement initiatives , Managing feedbacks concerning the Knowledge Base or specific articles , Participation in the on-boarding of new topics and services ] Requirements: Additionally: International projects, Trainings, Shift allowance.
ServiceNow itil lifecycle time-management Knowledge management Writing reports and proposals Technical documentation creation Communication Information technology (IT) Collaboration Process improvement Training Auditing Efficiency