Employer Industry: Nonprofit Organization Why Consider This Job Opportunity Opportunity to make a difference in the lives of children with cancer Chance to work for one of the world’s most iconic and respected nonprofits Development and celebration of employees Competitive benefits and perks including core medical coverage, 401K retirement plan with 7% employer contribution, exceptional paid time off, and more Commitment to health and safety, including adherence to vaccination requirements What To Expect (Job Responsibilities) Forecast, plan, schedule, and report agent resources and customer interactions Leverage cross-divisional relationships and coordinate with various teams Develop call volume and workload forecasts for contact centers Extract, manipulate, and format data to build reports Analyze business results and provide insights Track operational, financial, and functional metrics Support the development of analysis and reporting systems What Is Required (Qualifications) Bachelor’s degree in a related field 3-5 years of relevant experience (Master’s preferred) Proficiency in SQL and financial modeling Advanced Excel skills Experience with workforce management software How To Stand Out (Preferred Qualifications) None mentioned in the job description #Nonprofit #DataAnalysis #WorkforceManagement #FinancialModeling #EmployeeBenefits At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #J-18808-Ljbffr
